Communication

/Tag:Communication

Don’t Demonize the Messenger

A study conducted by Francesca Gino, a professor at Harvard Business School, revealed that people tend to move away from those who provide feedback that is more negative than their view of themselves. They do not listen to their advice and prefer to stop interacting with them altogether. When it comes to feedback, there does [...]

By | August 22nd, 2017|Leadership Essentials|0 Comments

The Basics of Feedback

In her book Radical Candor, Kim Scott describes feedback in this way:  Positive feedback should help people know what success looks like.  It should “communicate explicitly what is valued and give people a chance to repeat success. It is not about making people feel good.”  On the other hand, constructive feedback should "help people know what to do [...]

By | August 1st, 2017|Leadership Essentials|0 Comments

How Controlled Are You? – Impulse Control

Impulse control is the ability to think before acting. Low impulse control is characterized by: The tendency to jump to hasty conclusions An “act now, think later” approach to solving problems and making decisions Being overly talkative or controlling in meetings and conversations Regular moments of regret, perhaps wishing you would have analyzed a situation [...]

By | June 27th, 2017|Leadership Essentials|0 Comments

How Do You Communicate Feelings? – Emotional Expression

Leaders who effectively express their emotions use words and physical expressions to communicate their feelings in a constructive way. This helps to build the authentic relationships that contribute to successful leadership. Consider the leader whose facial expression appears to communicate a particular feeling before he utters a word or the leader whose poker face gives absolutely no indication of [...]

By | June 20th, 2017|Leadership Essentials|0 Comments

What are Your Triggers? – Emotional Self-Awareness

When leaders have a solid understanding of what triggers their emotions they can manage themselves and control the impact their emotions have on others. I once worked for a leader whose emotions could be triggered by something as simple as a question that he did not like. His aggressive and condescending response would silence the room. People became hesitant to ask questions or contribute [...]

By | June 13th, 2017|Leadership Essentials|0 Comments

Balance Confidence with Relatability

Confident leaders maintain a full and honest view of their strengths and limitations. It is this balanced view that fuels their self-confidence.  They lead with their strengths and delegate tasks that can be accomplished more effectively by others.  They exercise considerable influence on strategic decisions, serve as role models, and demonstrate the courage to stick by their [...]

By | June 6th, 2017|Leadership Essentials|0 Comments

Acknowledge and Recognize the Success of Others

While interpersonal relationships are considered the medium through which leaders gain buy-in, trust, and the resources needed to reach their goals,  the importance of a leader’s ability to form strong relationships within his or her team cannot be understated.  As a leader, the more you strengthen your interpersonal skills, the better you’ll be able to motivate your team [...]

By | May 30th, 2017|Leadership Essentials|0 Comments

Communicate Standards & Expectations that Engage and Motivate

High performing leaders pursue purpose and enjoyment in their work.  The pursuit of purpose creates fulfillment that motivates these leaders to always be on the lookout for ways to optimize their own talents and the talents of their teams.  Leaders that pursue purpose challenge their teams with high standards and inspire them to surpass their potential.  If you [...]

By | May 23rd, 2017|Leadership Essentials|0 Comments

Curiosity – The Power of Our Questions

I remember the time a senior leader said something during a small group conversation that motivated me to ask if he had an alter ego. He enthusiastically answered “Yes!”  He then shared that he calls his alter ego Nomar, which is his first name spelled backwards. As he talked about Nomar's persona, we discovered another dimension of [...]

By | April 4th, 2017|Leadership Essentials|0 Comments

Lead Differently – Seek to Understand

Empathy is a key component of every leader’s emotional intelligence.  Covey calls it “seeking to understand.”  Imagine how different you would lead if you took time to gain the perspective of your boss, a peer, co-worker, or direct report. Some confuse empathy with agreement, but understanding does not require agreement.   It does require consideration.  The [...]

By | February 28th, 2017|Uncategorized|0 Comments