Leading Diverse Talent – What Works

Consistent feedback and coaching with clearly stated intentions for success The ability to deal with ambiguity is an organizational competency that too often leads to derailment. Leaders that demonstrate success leading diverse talent ensure role clarity by clearly communicating expectations and identifying key stakeholders. They initiate honest conversations about what success looks like, reinforce strengths, identify [...]

By |2017-09-13T16:51:15-04:00September 13th, 2017|

Don’t Demonize the Messenger

A study conducted by Francesca Gino, a professor at Harvard Business School, revealed that people tend to move away from those who provide feedback that is more negative than their view of themselves. They do not listen to their advice and prefer to stop interacting with them altogether. When it comes to feedback, there does [...]

By |2018-01-05T22:08:34-05:00August 22nd, 2017|

The Make or Break of Feedback

How you respond to negative feedback can be the difference between success and derailment.  The key is to not confuse feedback about your behavior with feedback about who you are. No one is good at everything.  Consequently, we are all bound to get constructive feedback at some point in our lives.  Of course, none of this [...]

By |2018-01-05T22:08:34-05:00August 15th, 2017|

Open the Door to Feedback

“She said she wanted honest feedback.  When I give her feedback, she gets defensive and shuts down the conversation.”  These were the words of a frustrated leader whose senior leader opened the door to feedback and then quickly shut the door when the feedback was provided. While many leaders understand the importance of feedback, the sting [...]

By |2018-01-05T22:08:34-05:00August 8th, 2017|

The Basics of Feedback

In her book Radical Candor, Kim Scott describes feedback in this way:  Positive feedback should help people know what success looks like.  It should “communicate explicitly what is valued and give people a chance to repeat success. It is not about making people feel good.”  On the other hand, constructive feedback should "help people know what to do [...]

By |2018-01-05T22:08:34-05:00August 1st, 2017|

Enhance Your Workplace Community

A team that works collaboratively works like a well-oiled machine.  Interdependent relationships are enhanced, communication is heightened, and accountability is high.  As your team’s leader, what have you done lately to promote cooperation within the team?  If you haven’t given it much thought here are three suggestions: Conduct update meetings that help team members understand each others’ roles [...]

By |2018-01-05T22:08:35-05:00July 18th, 2017|

How Does Stress Affect Your Objectivity?

Under times of stress you may rely less on your objectivity and fall victim to fearing the worse or you could swing to the other extreme and take a rose-colored glasses approach. If you worry about catastrophes, remember that sometimes the best actions involve risks. Don’t be limited by worst-case scenarios that may never occur. [...]

By |2017-07-05T21:07:28-04:00July 11th, 2017|

Leverage Your Emotions for Better Problem Solving

The basic premise of emotional intelligence is the better one manages their emotions, the more effective they will be personally and professionally. Managing one’s emotions includes the ability to summons specific emotions to achieve desired outcomes. Consider this fact, positive emotions have been shown to expand the scope of a person’s attention and thinking for enhanced [...]

By |2018-01-05T22:08:35-05:00July 5th, 2017|

How Controlled Are You? – Impulse Control

Impulse control is the ability to think before acting. Low impulse control is characterized by: The tendency to jump to hasty conclusions An “act now, think later” approach to solving problems and making decisions Being overly talkative or controlling in meetings and conversations Regular moments of regret, perhaps wishing you would have analyzed a situation [...]

By |2018-01-05T22:08:35-05:00June 27th, 2017|

How Do You Communicate Feelings? – Emotional Expression

Leaders who effectively express their emotions use words and physical expressions to communicate their feelings in a constructive way. This helps to build the authentic relationships that contribute to successful leadership. Consider the leader whose facial expression appears to communicate a particular feeling before he utters a word or the leader whose poker face gives absolutely no indication of [...]

By |2017-04-14T15:05:15-04:00June 20th, 2017|
Go to Top