A lot of people do not realize that many organizations consider resilience a core competency of leadership. You cannot demonstrate resilience without experiencing failure. The courage to fail grows out of your willingness to be vulnerable.
Empathy is a key component of every leader’s emotional intelligence. Covey calls it “seeking to understand.” Imagine how different you would lead if you took time to gain the perspective of your boss, a peer, co-worker, or direct report. Some confuse empathy with agreement, but understanding does not require agreement. It does require consideration. The [...]